14
Dec
2008
A solution to the Synology CS-407 disk crashes.
By Mike. Posted in Synology | 2 Comments » |
I was on my 3rd hard disk (Samsung HD753LJ 750GB Hard Drive SATAII 7200rpm *32MB Cache*) when the dreaded beeps on the NAS signalled a hard drive crash. Now what are the chances of 2 Seagate 500GB drives and 1 Samsung 750GB drive crashing within of a month of each other? 
So disgusted and frustrated I did a bit of soul searching on the Synology Forums and came across a number of people who had experienced this very problem with their CS-407 and it turns out that the hard disks are not at fault, but simply the SATA data cable for disk 1.
I found a spare SATA cable and replaced mine and fired up the NAS server and the “supposed” crashed disk is working perfectly. Luckily I hadn’t trashed the disk this time like I have done in the past. Now everything is working like it should.
Not wanting to waste the spare Seagate 500GB hard disk I decided to load the latest firmware on my old DiskStation DS-106e and have it running now as well.
I have reported the problem to Synology and like everyone in the forums I must agree on one thing:
Synology’s support is top notch. They get back to you quickly and I’ve even been having a one to one conversation with one of the Synology technicians who has promised to send spare SATA cables. 
Mike is A web surfer - formula 1 mad - a married man - a gadget man - an installation & implementation consultant - a gaming man - a website builder - a positive person - a bit of a gambler.
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December 16th, 2008 at 4:15 pm
I’m glad to see the SATA cable was the guilty guy!
=)
December 17th, 2008 at 8:02 pm
My new SATA cables arrived today from Synology. So I have replaced them all just in case the other three cables decide to play up.