I see XBOX just took £39.99 out of my bank account for my gold membership. There is no email confirmation saying “By the way Mike, we are taking the money from your account if that is okay with you?” Nothing. In fact I don’t even remember agreeing to a Direct Debit or a date for renewal.
What if I didn’t want to sign up for another year? What if I only wanted Silver membership? It does seem a bit wrong that they have just assumed I will want it again and have taken the money without asking.
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Has anyone else had this happen to them?
Mike is A web surfer - formula 1 mad - a married man - a gadget man - an installation & implementation consultant - a gaming man - a website builder - a positive person - a bit of a gambler.
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December 15th, 2008 at 2:22 pm
Yup, I happened to read about the “automatic renewal” of the XBOX LIVE memberships. Now just try cancelling your subscription, it’s next to impossible!