British Airways and AVIS Car rental customer service are very poor indeed!
British Airways could have made our Californian holiday start on a good note by letting my wife and mother-in-law into the executive lounge at terminal 5. I called customer services two weeks ago, tweeted them again a couple of days ago and embaressingly asked again…
Holiday in Mexico City – Part 1.
Here we sit in bar in Mexico City International Airport. Our flight is delayed by 6 hours, so there is no better time to tell you about our holiday in Mexico City and the surrounding areas. Jo and I left London on the 8th April…
Houston was a blast!
My work trip to Houston turned out to be a very productive week. It is always fun going to Houston as my colleagues at Platts like to spoil me rotten, and this time was no exception. There was no rest for the wicked and I…
We are lookatbowen