A solution to the Synology CS-407 disk crashes.
I was on my 3rd hard disk (Samsung HD753LJ 750GB Hard Drive SATAII 7200rpm *32MB Cache*) when the dreaded beeps on the NAS signalled a hard drive crash. Now what are the chances of 2 Seagate 500GB drives and 1 Samsung 750GB drive crashing within of a month of each other? [superemotions file=”icon_evil.gif” title=”Evil”]
So disgusted and frustrated I did a bit of soul searching on the Synology Forums and came across a number of people who had experienced this very problem with their CS-407 and it turns out that the hard disks are not at fault, but simply the SATA data cable for disk 1.
I found a spare SATA cable and replaced mine and fired up the NAS server and the “supposed” crashed disk is working perfectly. Luckily I hadn’t trashed the disk this time like I have done in the past. Now everything is working like it should.
Not wanting to waste the spare Seagate 500GB hard disk I decided to load the latest firmware on my old DiskStation DS-106e and have it running now as well.
I have reported the problem to Synology and like everyone in the forums I must agree on one thing:
Synology’s support is top notch. They get back to you quickly and I’ve even been having a one to one conversation with one of the Synology technicians who has promised to send spare SATA cables. 🙂
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We are Mike and Jo Bowen. Originally from South Africa, we now live & work in the United Kingdom. Mike is the blogger, beer drinker, gadget man, reviewer and Jo is the proofreader, wine drinker, cat lady, sanity checker and “don’t you dare put that on lookatbowen.com“. Together we travel the world and have fun wherever possible. If you are new to this website and want to know more about us, check out the the longer version.
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